The Moon Valley Houseboats caters for families with children offering babysitting / child services. The hotel has meeting rooms, a laundry service and a dry cleaning service. Internet access is available for guests wanting to remain connected during their stay. Guests can order room service 24/7. Parking is available for drivers, or an airport shuttle service can be requested.

The rooms feature a DVD player and a CD player as well as a plasma / LCD TV with cable / satellite channels. They also have a safe, tea and coffee making facilities and a mini bar. Family-friendly rooms are available, spacious enough to accommodate guests travelling with kids. The rooms at the hotel include an iron, a refrigerator and a ceiling fan.